Completed inspections are available in the Reports section under Quality inspection reports. This gives you a central digital archive of completed quality inspections.

Use the Quality inspection reports section when you need to look back at completed inspections and review the information recorded during the inspection.

A completed Quality Inspection brings together the information recorded during the inspection, including the assessment of the site against your defined criteria and the information recorded while working through the inspection.

Quality Inspection results give you more than a single overall score. The individual criteria, notes, Display information, photos, and follow-up actions help you understand what was happening at the site when the inspection was performed.

The results can help you identify where service quality is strong and where attention may be needed. Over time, keeping inspections in OBG gives you a clearer picture of service consistency across the sites you inspect.

If an inspection identifies something that needs action, the inspection workflow lets the assignee record follow-up through Issues, Assignments, or Replacements. This keeps the inspection findings and the resulting operational work connected rather than leaving follow-up in separate notes or spreadsheets.

Photos and notes can also provide useful context when someone needs to understand what was observed during the inspection.

Because completed inspections remain available in Quality inspection reports, you can build a digital history of your quality inspections instead of relying on paper checklists or separate spreadsheets.

This makes it easier to look back at inspection work and understand how consistently your teams are delivering service. Combined with the information recorded during each inspection, the history can help highlight sites that are performing well and areas where additional attention may be useful.