Enable contract expiration reminders to receive email notifications before contracts expire. Set how many days in advance the reminder should be sent and specify the email addresses that should receive the reminders. Add each recipient’s email address and save the reminder settings.

Use this setting to give the relevant people advance notice so they have time to review upcoming contract expirations.

This setting determines who is considered the default owner of the plants and planters recorded in One Big Green.

You can choose your own organization or the end customer. The selected option applies by default to all displays, plants, and planters in the system unless ownership is selected differently for an individual item.

As a rule of thumb, if your organization mostly sells plants and maintains installations owned by the customer, choose the end customer as the default owner. If your organization mostly leases plant installations, choose your own organization, because you retain ownership of the plants and planters.

Choosing the right default helps keep asset ownership records consistent and reduces the need to correct ownership item by item.

Configure which working time should count as overtime. The available rules shown in Job Settings are:

You can also enable double overtime. When you enable it, select the multiple of the normal hourly rate or the normal overtime rate that should apply when the relevant double-overtime conditions are met.

For example, if normal time is paid at 1× the hourly rate and overtime at 1.5×, you might configure double overtime to be 2× the normal hourly rate for qualifying hours.
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Alternatively, if your policy calculates double overtime as a multiple of the overtime rate, you might select 2× the overtime rate. Use the option that matches your company’s pay policy and make sure the selected conditions and rate multiplier reflect your actual rules.

Save the overtime settings after configuring the rules and any applicable double-overtime multiplier.

Unplanned activity types are labels that field team members can select when they record work that was not part of a planned service visit or scheduled assignment. Examples might include an unexpected site issue, extra setup work, or another activity your team needs to record outside the normal planned workflow.
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Keep the list consistent across your organization. If different people use different names for the same kind of activity, it becomes harder to review timesheets, compare records, and understand how time is being spent. Agree on a clear set of activity types and add a new one only when there is a genuine need.
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A useful tip is to add a short note in brackets to each activity type name to indicate whether the time should be allocated to the customer. For example, “Extra plant care (customer)” could indicate that the time should be charged or allocated to the customer, while “Internal coordination (non-customer)” signals that the time should remain internal.
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This distinction can help the team choose the right activity type at the time of entry. For instance, if a technician makes an additional trip to resolve a customer-requested issue, the customer-allocated activity type may be appropriate. If the technician attends an internal team meeting or completes internal administration, the non-customer type may be more suitable. Agree on what each label means and explain the convention to the team so entries are handled consistently.
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Use “Add type” to create a new activity type, the pencil icon to edit an existing type, or the trash icon to remove one.
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