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Displays, Planters and Plants: How the Inventory Structure Works

Understand the roles of Displays, Planters, and Plants in One Big Green, how the three levels relate to one another, and when each level of detail is useful.

The three levels of Field Inventory

One Big Green organizes plant inventory into three connected levels: Display, Planter, and Plant. Each level describes a different part of an installation. Together, they give your team a structured record of what is being maintained.
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Display: the installation being maintained

A Display is the recognizable unit of plant care recorded in the Service inventory. It might be one potted plant, a container with several plants, a living wall, or an exterior flower bed. A coordinated group of planters can also be one Display when the group is managed as a single installation.
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The Display is the parent record for the installation. It is where your team can identify the installation and review its history. Choose a name that helps a technician recognize it, such as “Reception desk”, “Living wall - entrance”, or “Courtyard flower bed”.

Planter: the container or structure

A Planter records the pot, trough, container, or other structure that holds the plants. One Display can contain one or several Planters. This is particularly useful when a Display represents a coordinated installation made up of multiple containers, or when the containers themselves need to be tracked.

For example, a Display named “Lobby arrangement” could contain a tall black pot, a low black trough, and a white ceramic pot, each recorded as a separate Planter.

Plant: what is growing in the Planter

A Plant record describes the plant or plants inside a Planter. A Planter can contain one or several plant entries. Plant information can include the plant type, quantity, size details, and other available information useful for identification and care.

For example, a single pot might contain two Dracaena plants and one trailing plant. Recording the plants under the same Planter reflects that they grow together in one container.

How the levels fit together

Imagine a reception arrangement with one ceramic pot containing three plants:

  • Display: “Reception desk arrangement”

  • Planter: “White ceramic pot”

  • Plants: the three plant entries recorded inside that pot

For a coordinated lobby arrangement made up of three containers, you could have one Display with three Planters, each containing its own Plants. If those containers need to be located, serviced, or tracked independently, separate Displays may be more suitable. When in doubt about combining several planters into one Display or splitting them, opt for separate Displays.

Do you always need to record Planters?

No. Some businesses need to track the containers themselves, while others mainly need plant information for maintenance and replacement tracking. If you add a Plant directly to a Display without entering meaningful Planter details, One Big Green creates placeholder Planters automatically.

If you don't track the planters, you can hide them by removing the checkmark next to “Show planters”. You can also collapse or expand the Displays. Collapsing hides all Planters and Plants logged for the Displays, while expanding shows them again.

Recording actual Planters is particularly useful when containers are leased, belong to your company, or need to be managed as assets. For routine maintenance where container details do not affect the workflow, detailed Planter records may be optional.

Keep the inventory aligned with the installation

Plants can be moved between Planters when the physical arrangement changes. Keep the records aligned with what is actually on site so technicians can understand which plants are in each container. Displays can also be duplicated within the same Service when you need a similar record, then adjusted to match the installation.

Display history

Display history helps you understand what has happened to an installation over time. In the Back Office, click the plus icon next to the Display picture and select “View history”. The history includes available maintenance actions, replacement records, field notes, and change logs. A clearly defined Display gives this history a meaningful installation to refer to.

Practical tips

  • Use Display for the installation the technician needs to recognize and service.

  • Use Planter for the physical container or structure when that information matters.

  • Use Plant records to describe the plants inside each Planter.

  • Avoid creating a separate Display for every plant when several plants share one container and are managed together.

  • When unsure whether separate containers should be combined, prefer separate Displays unless they clearly function as one coordinated installation.

  • Record actual Planters when ownership, leasing, or container replacement matters.

  • Keep records aligned with the real installation when plants are moved or the arrangement changes.

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