When to use photo import
Photo import is useful when you already have photos of plant installations. Once the photos are attached to Displays, you can use AI identification to recognize plants and planters and build a structured inventory more quickly.
It is also useful when your company does not yet have records of its Field Inventory. Instead of itemizing every Display, plant, and planter in a spreadsheet and then importing that data, your team can visit the Service Site, take photos of the Displays, import the photos, and use AI to help identify the inventory. For a large portfolio, this can be much faster than preparing a detailed spreadsheet first.
Photo import is only one way to start. You can also add inventory details manually if you already have the information elsewhere. And if Displays have already been created manually and have photos attached, you can use AI identification without importing the photos again.
Import Displays from photos
In the Back Office, open the relevant Service Site and navigate to the Display list for the Service you want to update. Before importing, make sure you are in the correct Service, because the new Displays will be created in that Service’s Field Inventory.
Click “Import from pictures”.
Upload photos by dragging them into the upload area or clicking the area to browse for files.
Choose any shared parameters that should apply to all Displays in this batch. Available parameters include Floor, Zone, Room, Health, Replacement warranty, Type, Substrate, Top dressing, Has subirrigation, and Default ownership.
Click “Import”. One Big Green creates a Display for each imported photo, with the photo attached.
Choosing shared parameters
Shared parameters are applied to every Display in the current import batch. Use them when all photos in that batch share the same value for a field.
For example, if a Service Site has several floors or zones, it may be easier to organize the photos into batches and import the photos for each floor or zone separately. While importing each batch, set the shared Floor or Zone value. This can save time compared with assigning the location to each Display after the Displays have been created. At a large or complex site, consider preparing separate photo batches for each relevant floor and zone.
If you are unsure about a parameter, leave it blank during import and update it later. For example, you may not yet know the correct Health score, ownership, or replacement warranty for every Display. You can complete those details once the Displays are in the inventory.
If photos in the same batch belong to different floors, zones, rooms, or have different values for other parameters, do not apply one shared value to the entire batch. Split the photos into separate batches or update the individual Display details afterward.
What happens after import?
The imported Displays are ready for you to add plant and planter information. The photos are attached as visual references, but importing photos does not by itself identify the plants and planters.
You can continue in either of these ways:
Use AI identification: Click “Identify with AI” to analyze selected Displays and propose plant and planter details. Review the results and correct anything inaccurate before saving.
Enter details manually: Add the plant and planter information yourself if you already have it in another record or prefer to enter it manually.
You do not need to use photo import to benefit from AI identification. Displays created manually with photos attached can also be selected for AI identification.
Practical tips
Before importing, double-check that you are in the correct Service.
For a site with multiple floors or zones, import separate batches for each location and set the shared Floor or Zone parameter during import where appropriate.
Group photos with shared parameters into the same batch to reduce later editing.
Leave uncertain parameters, such as Health, ownership, or replacement warranty, blank and complete them later if needed.
Choose photos that clearly show the Display. Clear photos can also improve the usefulness of AI identification later.
Review imported Displays and complete their inventory details before relying on the Field Inventory for service work.